More reviews. More local customers.

In plain terms

When people search for a business near them, Google shows a map with a few names, their star ratings and recent reviews, and most people pick from those. We make sure your profile is complete and accurate, ask every customer for a review after each job automatically, and help you reply to every review that comes in.

Why reviews decide who gets the call

A customer comparing three businesses on a map cannot judge your work. They can judge how many people say you are good, how recently, and how you respond when something goes wrong. Fresh reviews make a business look active. A latest review from months ago makes people wonder if it still operates.

Accuracy matters as well. Wrong opening hours, an old phone number or a missing service on your profile cost you calls you never know about.

What we do

• Send an automatic review request after each job, with a direct link to leave a review. It goes out from your follow-up system, so nobody has to remember.
• Manage your Google Business Profile: categories, services, hours, photos, description and links, kept fixed and current.
• Match your name, address and phone number across Apple Maps, Bing and the main directories. Mixed-up details make search engines less sure about you.
• Help you answer every review, good and bad, in a calm, professional way. A good reply to a bad review often counts for more than the review.
• Ask for referrals after a job goes well, by asking who else your customer would send to you.

How it starts

1. We look at your profile and your competitors on the map, and list what is missing or wrong.
2. We clean up the details and get the profile into shape.
3. We connect the request to your job flow so it goes out after each job.
4. We watch new reviews, help with replies and adjust the wording of the request.

Getting the profile fixed and review requests running usually takes 2 to 3 weeks.

Doing it by the rules

Reviews have rules, and breaking them can hurt your listing.

• Fake reviews are not allowed. We will not write them or buy them.
• Paying for reviews is not allowed, and neither is offering a reward for a good one.
• Asking only happy customers is against Google’s policy. We ask every customer in the same way.
• Review requests by text need consent. We set up messaging to follow the rules where you operate. This is general information, not legal advice.

What we cannot do

Nobody can remove honest reviews, whatever they claim. We can help you flag reviews that break Google’s rules and reply well to the rest. We cannot promise a star rating or a ranking. What we can do is make asking for reviews a habit that runs without effort.

What we need from you

• Manager access to your Google Business Profile. You stay the owner.
• A way to know when a job is finished, such as your CRM or a simple list.
• Permission to message your customers for reviews.

Who this suits

Local and service businesses where people compare options on a map before they call. If customers search for what you do nearby, your profile works as your shop front.